- ...many types of different workshops (Stress, conflict, effective communication, etc.) Modern office space, well connected by public transport and close to Glories shopping mall (Westfield) Free Coffee every day and Free fruit on Fridays. What should you expect...
- ...targets ~ Strong verbal and written communication skills to pitch on the phone and compose compelling proposals ~ Good time management skills and ability to organize their own day ~ Strong analytical skills ~ Client-focused, keen interest in customer interaction...
- ...inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA Maintain up-to-date knowledge of services and products...
- ...with product and service information Research required information using available resources Identify customer needs Manage and resolve customer complaints Maintain an up to date customer information system Identify and escalate priority issues...
- ...continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs...