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- What you will do Deliver exceptional customer service. Perform troubleshooting. Call, collect and analyze customer feedback. Escalate cases when necessary and follow up to guarantee customer satisfaction. Show empathy and professionalism in every interaction...
- ...Solution-oriented mindset • Communicative and collaborative Location The primary requirement is to fill a position at their Ljungaverk facility. A hybrid work arrangement is acceptable, with an expected 50/50 split between onsite presence and remote work....
- ...panel work Troubleshoot connectivity and hardware issues Document all work with photos and detailed notes Coordinate with remote NOC and client teams ~2+ years data center or IT infrastructure experience ~ Strong cabling skills (Cat5e/6/6a, single-mode/multi...