...Responsibilities
Organize client files
Handle contact information
Manage incoming phone calls
Identify and assess customers’ needs to... ...Keep records of customer interactions, process customer accounts and file documents
Provide accurate, valid and complete...
...improvement plan in the PT Units where the PL applies.
Main Accountabilities
Work with GPG PT QM on:
Define for GPG Q Journey... ...further.
Analyze the recent trends and tools in quality management.
Keep an eye on other GPGs and industries to monitor and...