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...responsibilities and impact as a Product Owner:
As a Product Owner, you'll be instrumental in shaping the development and enhancement of our e-commerce and back-office platforms:
Craft the product vision and strategy, ensuring alignment with business objectives and customer...
...and technology strategy.
Your responsibilities and impact working as a Product Owner will be:
Lead the development of the e-commerce platform, ensuring alignment with business objectives and customer needs.
Collaborate with quality assurance, supply chain, and...
...requirements)
Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
Skills,...
...business processes and are ideally familiar with process analysis and optimization.
Knowledge of software solutions in the area of e-commerce, content management or digital marketing and are familiar with corresponding platforms such as SAP CX, Adobe Experience Manager,...
...delivery and contribute to the overall success in the company. Your daily work will include tasks like these:Assist customers of an e-commerce platform using multiple channels as assigned depending on the need (incoming telephone calls, emails and chat)Identify the issues...
...requirements)
Adapting the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels
Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
Skills,...