Production Support Internship
800 €/månadDeltid
Blu Selection
Are you ready for an internship in lovely Barcelona? A great company is waiting to welcome you as their production support intern to work on their web applications. What’s in it for you?
A fixed monthly salary of 800 Euros
Mobile office with up to 40% of your total contracted hours (job and position permitting)
Access to LinkedIn Learning
Individual support on mental health well-being
Urban Sports Club
Corporate benefits platform Your responsibilities and impact as a Production Support Intern will be:
Assist in identifying customer-driven issues and translating them into improvements for all digital web applications.
Support as the first point of contact for internal stakeholders, managing incoming issues and requirements for digital product applications.
Help set up, test, and verify promotions for customers within the promotion engine.
Monitor e-commerce and infrastructure KPIs using their monitoring systems, and support the team in initiating further actions and processes to understand the implications between issues and their impact on customers.
Contribute to improving customer satisfaction by understanding, prioritizing, and estimating the impact of issues on both customers and the business.
Assist as a proactive incident manager, ensuring transparent communication within their emergency channels.
Help ensure high product quality by participating in periodic tests
Work with web analysis, product management, and user experience teams, to create a customer-centered shopping experience.
Skills, qualifications, and interests you need to succeed in this role:
Currently pursuing a Bachelor's or higher degree in technical, commercial studies, or a comparable field.
Some experience in a support role, ideally in e-commerce or related to digital projects, is a plus.
Passionate about evaluating and solving problems with attention to detail.
Eager to continuously learn and broaden your knowledge.
Hands-on, service-oriented, and customer-driven.
Strong written and verbal communication skills.
Experience with JIRA and Confluence is a plus.
Fluent in English (German or Spanish is a plus) Required language: English
A fixed monthly salary of 800 Euros
Mobile office with up to 40% of your total contracted hours (job and position permitting)
Access to LinkedIn Learning
Individual support on mental health well-being
Urban Sports Club
Corporate benefits platform Your responsibilities and impact as a Production Support Intern will be:
Assist in identifying customer-driven issues and translating them into improvements for all digital web applications.
Support as the first point of contact for internal stakeholders, managing incoming issues and requirements for digital product applications.
Help set up, test, and verify promotions for customers within the promotion engine.
Monitor e-commerce and infrastructure KPIs using their monitoring systems, and support the team in initiating further actions and processes to understand the implications between issues and their impact on customers.
Contribute to improving customer satisfaction by understanding, prioritizing, and estimating the impact of issues on both customers and the business.
Assist as a proactive incident manager, ensuring transparent communication within their emergency channels.
Help ensure high product quality by participating in periodic tests
Work with web analysis, product management, and user experience teams, to create a customer-centered shopping experience.
Skills, qualifications, and interests you need to succeed in this role:
Currently pursuing a Bachelor's or higher degree in technical, commercial studies, or a comparable field.
Some experience in a support role, ideally in e-commerce or related to digital projects, is a plus.
Passionate about evaluating and solving problems with attention to detail.
Eager to continuously learn and broaden your knowledge.
Hands-on, service-oriented, and customer-driven.
Strong written and verbal communication skills.
Experience with JIRA and Confluence is a plus.
Fluent in English (German or Spanish is a plus) Required language: English
Den lediga tjänsten publicerades 2 månader sedan
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