SAP Service management (SAP SM)

Senior SAP Service Management (SM) Consultant – SAP S/4HANA Migration

Role Overview

Next Ventures are currently executing a search for an experienced Senior SAP Service Management (SM) Consultant to support a large-scale SAP S/4HANA transformation and migration program within a field services-driven business environment.

The ideal candidate will combine strong SAP Service Management expertise with hands-on experience in S/4 migration programs and deep understanding of service-centric operational processes. The consultant will play a key role in designing and implementing future-state service management processes, supporting migration execution, and ensuring successful business adoption.

This position requires close collaboration with Swedish-speaking business stakeholders; therefore, fluency in Swedish is mandatory.

Key Responsibilities

• Lead and support SAP Service Management (SM) process design and implementation within an SAP S/4HANA transformation program
• Work closely with business stakeholders to understand current operational models and define future-state service management processes
• Drive the transition from legacy project WBS and PM work order structures toward SAP Service Management capabilities
• Configure and support integration of:
  • Service contracts
  • Service orders
  • Billing and pricing processes
  • Resource and service execution workflows
• Participate in SAP S/4 migration activities, including:
  • Historical data migration
  • Open transaction migration
  • Data validation and reconciliation
  • Cutover preparation and execution
• Support migration build and execution activities across functional and technical workstreams
• Apply SAP Activate methodology throughout project delivery phases
• Facilitate workshops, fit-to-standard sessions, and business process alignment meetings
• Collaborate with cross-functional SAP teams including Finance, Logistics, EAM/PM, SD, and integration teams
• Support testing activities including SIT, UAT, defect management, and business validation
• Assist with business readiness, change management, and user adoption activities
• Provide guidance on industry best practices for field service operations and service lifecycle management

Required Skills & Experience

• Extensive experience working on SAP S/4HANA migration or transformation programs
• Strong hands-on expertise with SAP Service Management (SM)
• Proven experience integrating:
  • Service contracts
  • Service orders
  • Billing
  • Pricing
    within SAP service processes
• Strong understanding of migration build and execution activities, including historical data and open item migration
• Experience applying SAP Activate methodology in SAP S/4 projects
• Experience working within field services organizations or service-oriented industries
• Ability to quickly understand operational business models and service execution processes
• Strong stakeholder management and workshop facilitation skills
• Experience working in complex, cross-functional transformation environments
• Fluent Swedish language skills are mandatory (spoken and written)
• Strong English communication skills

Preferred Experience

• Experience transitioning organizations from PM work orders/WBS-based execution to SAP Service Management processes
• Knowledge of SAP PM/EAM integration points
• Experience in utilities, engineering services, industrial services, or maintenance-focused organizations
• Exposure to testing, cutover, and hypercare activities
• Experience working in agile or hybrid SAP delivery models

Personal Attributes

• Strong communication and interpersonal skills
• Business-oriented mindset with the ability to bridge IT and operations
• Proactive and solution-focused approach
• Comfortable working in fast-paced transformation environments
• Strong analytical and coordination capabilities

Engagement Details

• Role: Senior SAP Service Management Consultant
• Project Type: SAP S/4HANA Transformation / Migration
• Language Requirement: Fluent Swedish
• Industry: Field Services / Service Operations
• Start: ASAP
• Duration: Long-term contract/project-based

More information is available on application 

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