Customer Expert for well known e-commerce - Swedish...

P osition: Customer Service Agent
W ork model: On-site
L ocation: Chania
E mployment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Crete
  

We need YOU, because:

• You’re  ready to relocate to sunny Greece
• You speak swedish  fluently
• You have  strong English skills – both written and spoken
• You’ve got an excellent eye for the  detail
• Problem-solving is your superpower
• You can stay  calm and  professional - even when things don’t go as planned
• Customer support  experience  is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your  relocation to Greece (we cover your flight tickets expenses and accommodation)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid  training by certified instructors
• Professional  growth &  development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.